Get In Touch
Contact Us
Have questions about our services? Need assistance with your loan application? We're here to help you every step of the way.
Open now· Today 10:00 AM – 6:00 PM
Call us
01-4511600WhatsApp
Chat with us on WhatsApp
Send us a Message
Fill out the form below and we'll get back to you within 24 hours
Naxal, Kathmandu, Nepal
Get directionsBusiness Hours
- Sunday10:00 AM – 6:00 PM
- Monday10:00 AM – 6:00 PM
- TuesdayToday10:00 AM – 6:00 PM
- Wednesday10:00 AM – 6:00 PM
- Thursday10:00 AM – 6:00 PM
- Friday10:00 AM – 6:00 PM
- SaturdayClosed
Customer Grievance
Have a Concern? We're Here to Help
We take customer concerns seriously. If you have a complaint or grievance, please reach out to one of our designated Grievance Officers below.
Customer Grievance
Frequently Asked Questions
Quick answers to common questions
What are your loan interest rates?
Our interest rates vary depending on the loan type and amount. Please contact us for current rates and personalized quotes.
How long does loan approval take?
Loan approval typically takes 3-5 business days after all required documents are submitted and verified.
What documents do I need for a loan?
Required documents include citizenship certificate, income proof, bank statements, and collateral documents (if applicable).
Can I pay EMI online?
Yes, we offer multiple online payment options including eSewa, Khalti, and direct bank transfers for your convenience.